Monday, September 17, 2007

What is a Stakeholder?

Anyone whose interests may be positively or negatively impacted by the project which includes:
  • Sponsor
  • Customer
  • PM
  • Team
  • End User
  • Society / Citizens
  • Internal / External

What should the PM deal with Stakeholder?
  • Identify them
  • Determine all their requirements
  • Determine their expectations
  • Communicate with them
  • Manage their influence

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Suggested Study Materials

  • PMP-Preparation Recommended Books
  • PMP Exam Prep, Fifth Edition: Rita's Course in a Book for Passing the PMP Exam
  • A Guide to the Project Management Body of Knowledge, Third Edition (PMBOK Guides)
  • The PMP Exam: How to Pass On Your First Try (Test Prep series)