Managing Stakeholder (in terms of PMP)

Stakeholder management is the process of controlling communications to adjust the needs of the stakeholders.

To manage stakeholder, the following can be used:

• Face-to-face meeting with stakeholders are the most effective.
  
• Be flexible in communications.
  
• Assign, track and resolve open issues that are of interest to stakeholders.
  
• Change requests need to be processed to update the communication plan.
  
• Take corrective action as needed to bring project performance in line with customer expectations.
  
• Document lesson learned to reflect the causes of issues and changs made to remedy them.