Performance Reporting in PMP

In PMP, Performance Reporting is:

• the process of gathering and communicating information regarding the current status of a project as well as projections for progress over time.

Durng performance reporting:

• information regarding the work being accomplished
• resources being used is collected, analysed and displayed in various report formats.

What is Information Distribution

Information distribution

• is the process of getting the right information to the right people at the right time at the right place.

How to calculate Communication Chanels

Communication Channel is a key component of planning the Project's Communication.

The number of communication channel is based on the following formula:

# of Communication Channel = N (N - 1) / 2

Clear and Concise Communications

In order to have a clear and concise communications, the project manager must handle communication in a structured manner by selecting the form of communication that is best for the situation. These include:

• Formal Written
  Complex problems, project management plans, communication over long distances.
  
  
• Formal Verbal
  Presentation, speeches, etc
  
  
• Informal Written
  Memos, e-mail, notes
  
  
• Informal Verbal
  Meetings, conversations

Communication Model

Communication model looks like a circle with 3 parts:

• the sender, the message and the receiver.

Each message is encoded by the sender and decoded by the receiver.

• this is also based on the receiver's education, experience, language and culture when decoding the message.
  
  

Effective communication involves:

• Nonverbal
  55% of all communications are non-verbal
  
  
• Para-lingual
  Pitch and tone of voice helps to convey a message
  
  
• Feedback
  Getting feedback from the receiver whether they have understand the message
  

Communications Requirement Analysis

Project Manager should make effective choices to choose the appropriate communication technologies for the communication management plan. The choices include:

• Determine the communications need of project stakeholders
  - work from an organisation chart to avoid omitting a key stakeholder.
  - ask for major stakeholder input.
  
  
• Evaluate any constraints and assumptions
  - to determine their possible impact on communication planning.
  
  
• Determine the appropriate communications technologies
  - analyse the availability of technology systems.
  - Evaluate the expected project staff to identify their knowledge of and access to proposed technology.