Sunday, June 1, 2008

Way to handle Conflict

Conflict management consists of one or more strategies for dealing with disagreements that may detrimental to team performance.

Basic approaches for handling conflicts includes confrontation, compromise, smoothing, forcing and withdrawal.

Problem solving techniques includes:
  • Define the cause of the problem, not just the symptoms of the problem.
  • Analyze the problem.
  • Identify solutions.
  • Implement a decision.
  • Review the decision and confirm that the decision solved the problem.

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