Sunday, June 1, 2008

Handling Conflict Management in PMP

Ways to handle Conflict Management includes:

  • Confrontation
    The confrontation approach focus on identifying the underlying problem and working out solutions for it in a way that allows the involved parties to work through their disagreement.

  • Compromise
    Compromise involves working out a middle ground that satisfies all parties to some degree. This can be called the win-win approach.

  • Smoothing
    Smoothing de-emphasizes differences between points of view and focuses on commonalities.

  • Forcing
    Forcing approach requires others to yield to the point of view of one side or another. It is also also call the win-lose approach and can increase conflict.

  • Withdrawal
    Withdrawal involves avoiding or retreating from the conflict or potential conflict and allowing the involved parties to work out the conflict on their own.

3 comments:

Java Friend said...

Project Management Professional (PMP)
http://career-assessments.blogspot.com/2008/02/pmp-project-management-professional.html

Project Management Mumbai said...

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craige boyle said...

The PMP Certification establishes a common language among project managers and helps each other work within a common framework. Once you have the PMP, you need to consider how you're applying the processes, tools, and techniques to projects. I took a training course for my preparation in http://www.pmstudy.com and got ready for the exam on day 5!

Recommended Books on PMP

Suggested Study Materials

  • PMP-Preparation Recommended Books
  • PMP Exam Prep, Fifth Edition: Rita's Course in a Book for Passing the PMP Exam
  • A Guide to the Project Management Body of Knowledge, Third Edition (PMBOK Guides)
  • The PMP Exam: How to Pass On Your First Try (Test Prep series)