Saturday, August 2, 2008

Managing Stakeholder (in terms of PMP)

Stakeholder management is the process of controlling communications to adjust the needs of the stakeholders.

To manage stakeholder, the following can be used:
  • Face-to-face meeting with stakeholders are the most effective.
  • Be flexible in communications.
  • Assign, track and resolve open issues that are of interest to stakeholders.
  • Change requests need to be processed to update the communication plan.
  • Take corrective action as needed to bring project performance in line with customer expectations.
  • Document lesson learned to reflect the causes of issues and changs made to remedy them.

1 comment:

craige boyle said...

Organizations need to be assured the individuals that manage their projects can integrate methods to achieve sustainability goals and still achieve project specific objectives. Project Managers need credentials that validate their proficiency with these specialized qualities. PMP Certified and scrum certified project managers can learn, apply, and validate mastery of sustainability based project methods to meet these demands.

Recommended Books on PMP

Suggested Study Materials

  • PMP-Preparation Recommended Books
  • PMP Exam Prep, Fifth Edition: Rita's Course in a Book for Passing the PMP Exam
  • A Guide to the Project Management Body of Knowledge, Third Edition (PMBOK Guides)
  • The PMP Exam: How to Pass On Your First Try (Test Prep series)